Platform Rules.

"Zoku" means tribe in Japanese. The Platform exists so the sports tribe -athletes, boxes, coaches, organizers and fans- train better, compete with honesty and take care of one another. By using Zoku you accept these Rules in addition to the Legal Notice, the Privacy Policy and the Terms of Use. The tribe works because every member looks out for the others.

1. One person, one account. Each account corresponds to a real natural person. Duplicate, shared or "ghost" accounts to inflate rankings, kudos or followers are not allowed.
2. Minimum age 18. Zoku Athletics is for adults only: registration is not allowed under 18.
3. Real identity. Your first name, last name and profile photo must represent you. Impersonating other athletes, coaches, boxes, brands or public figures is not allowed.
4. Unique handle. Your @username cannot contain insults, sexual content, political or religious references, or unauthorized commercial references.
5. Credentials. You are responsible for protecting your password, your session and the devices where you log in. Do not share your account with third parties, not even your coach.

Applies to feed posts, session photos, comments, kudos, routine names, PR descriptions, support messages and any text or media uploaded. It also covers club names, descriptions, internal feeds and challenges; a club's OWNER and ADMINs share responsibility for moderating their space.

What we don't tolerate

• Harassment, hate or threats against any person or group on the basis of gender, identity, orientation, origin, religion, disability or physical appearance.
• Spam and unauthorized promotions: advertising for external services, mass follower acquisition, affiliate links, pyramid schemes, and the sale of unapproved supplements.
• Explicit sexual content, non-functional nudity, or any sexualized content involving minors.
• Apology or promotion of doping, doping substances, illegal drugs, self-harm, eating disorders or dangerous non-sporting behavior.
• Medical information without context. Zoku is not a diagnostic tool. Do not post content as personalized medical advice unless you are a licensed healthcare professional and declare it.
• Personal data of third parties (phone, address, real-time location, identifiable images) without their consent.

What we expect

• Respect in comments, even in sporting disagreement.
• Criticism of performance, yes; criticism of the person, no.
• If you doubt whether something crosses the line, don't post it. If you see something published, report it.

1. Honest records. Every session, PR, outdoor distance, repetition and recorded time must correspond to a real effort by you. Editing historical values to fake progression is not allowed.
2. Correct modality. Always mark Rx, Scaled, WOD or RIVAL_LIVE as applicable. Uploading a Scaled PR as Rx is one of the top reasons for ranking bans.
3. Video when required. For official Rival Live events and events with public rankings, we may require validation video. Refusal or a video that does not demonstrate the standard movement invalidates the record.
4. Zero doping. If you participate in an official Rival Live event sanctioned by a federation, you commit to comply with the current anti-doping rules. A final federative sanction results in immediate expulsion from Zoku.
5. GPS and SafeTrack. Manipulating GPS location, simulating routes with external apps or "completing" an outdoor distance without actually covering the terrain is not allowed.
6. Bots and scripts. Automating interactions (likes, comments, kudos, follows), scraping the feed or rankings, and any reverse engineering of the API are prohibited.
7. Multiple accounts to score. Creating secondary accounts to feed points to a primary, manipulating Solidary Reps or faking leaderboard position is grounds for cancellation.

SafeTrack helps you ask your trusted contacts for help. Use it responsibly: a false alarm frightens whoever receives it and undermines the credibility of real ones.

1. What the SOS does. If you trigger it manually or by voice, or if SafeTrack detects no movement after a period of inactivity set by the app and you do not respond to the pre-alert, Zoku opens your phone's messaging app with your location ready to send to your emergency contacts: the SMS is only sent when you tap Send. In addition, it alerts by email those contacts who have an email address.
2. What it does not do. Zoku does not alert 112 or any emergency service, and it only monitors while SafeTrack is running with the app open or in the background: if you close the app from the recent apps list, it stops monitoring.
3. False alerts. Triggering SOS without a real emergency, either manually or via voice commands, is prohibited.
4. Real emergency contacts. The phone numbers and emails of your SOS contacts must be valid, current and have given prior consent to receive your alerts. We recommend adding your main contact's email: it is the only alert sent automatically.
5. Not a substitute for 112 / 911. SafeTrack is a notification layer to your close contacts. In a real emergency, always call the official services of the country where you are.
6. Tracking privacy. Only you decide when to activate SafeTrack. No one at Zoku, neither support nor administration, follows your location in real time.

1. Legitimate contributions. Every session that contributes to a campaign must be a real session, completed by you, recorded in the app.
2. External tickets not accepted. Sessions recorded on another platform cannot be applied to a campaign without prior validation.
3. Verified beneficiaries. We only partner with beneficiaries (NGOs, foundations or initiatives) subject to prior legal and financial verification. Zoku does not accept anonymous requests.
4. No impact refund. Once a session is associated with a campaign, it cannot be withdrawn. If we detect fraud, the session is invalidated but the effective donation to the beneficiary is not reversed.

1. Sensitive data. Your HRV, sleep, RPE, weight, active injuries and biometric metrics are sensitive data. They are never published on the feed. They only leave your phone for an external AI provider (a data processor named in the Privacy Policy) if you turn on "Adapt my WODs to my injuries and fatigue" in Settings → Privacy (off by default), to adapt a workout you created (your fatigue state in bands, your load factor, the area and severity of your active injuries, the movements to avoid and the filtered workout lines are sent; never your name, email or identifiers); the result is shown to you labeled as AI-adapted. You can turn it off whenever you want. The AI Coach image is analyzed on your device and does not leave it. Details in the Privacy Policy.
2. Granular control. You can make your profile private, hide workouts from the Tribe feed or stop sharing location in Rival Live from Settings → Privacy.
3. Deletion. You can delete your account from the app (Settings → Account → Delete account) or from the website, as explained in Delete your account. The account is blocked for 30 days and the data is then deleted or anonymized in accordance with the Privacy Policy, except for legal retention obligations (billing, final sporting sanctions).
4. Full policy. See the Privacy Policy and the Legal Notice for legal detail and the controllers of the processing.

1. Website only. The Pro and Elite plans are purchased, changed and canceled exclusively on zokuathletics.com, from Your Subscription. The app does not sell subscriptions: it shows your plan and gives you access to its features.
2. Payment and renewal. Payments are processed by Stripe. Plans renew automatically at the end of each period, monthly or annual, until you cancel; cancellation takes effect at the end of the paid period.
3. Withdrawal and refunds. You have 14 calendar days to withdraw and all other rights granted by consumer law, under the conditions of the Terms of Use.
4. No tricks. Trying to obtain paid features without paying for them, sharing a paid account or abusing refunds is considered fraud and may lead to account suspension.

1. Formal tickets. Incidents are handled in the app from Settings → About and Support → Contact Support, or by email to soporte@zokuathletics.com.
2. Cordial treatment. Support agents are people. Insults, threats or sexualized language in a ticket are grounds for immediate closure and, in serious cases, for a ban.
3. Information requested. For account, subscription or SafeTrack tickets we will ask for verification data. We will never ask for your password; any message requesting it does not come from Zoku.

1. In-app clubs. Clubs are created from the app itself (requires a Pro or Elite plan) and the OWNER is responsible for them. A club's name and description must not impersonate real boxes, brands or people.
2. Organization accounts. Sustained commercial use (selling services, paid programming, brand promotion) requires requesting an organization account from support. Personal accounts cannot be used as a sustained commercial vehicle.
3. Honest sponsorship. Sponsored content must be identified as such (#colab, #ad, #sponsored, or a clear mention in the body).
4. No unfair competition. Recruiting Zoku users to migrate them to a competing platform from within the app is prohibited.

How to report

• In the app, posts, profiles and direct messages can be reported from their own context menu.
• Any other content (comments, clubs, group or club chats) and any content you consider illegal, whether or not you have an account, can be notified by email to legal@zokuathletics.com, stating why you believe it is illegal or contrary to these Rules, where exactly it is (a link or a description sufficient to locate it), your name and email (except for child sexual abuse content, which can be notified anonymously) and a statement that the information you provide is accurate and complete in good faith (Art. 16 of Regulation (EU) 2022/2065).
• We will confirm receipt of notices sent by email and tell you what we decide, without undue delay.
• Reports with evidence (screenshot, video, context) are processed with priority.

Sanctions scale

Right to appeal

When we remove or restrict your content, limit features, suspend or terminate your account, we will tell you why: the measure taken and its scope, the facts it is based on, whether it follows a report, the rule or law applied and the means of redress (Art. 17 of Regulation (EU) 2022/2065). Decisions are taken by a member of the team, without automated decision-making systems.

You can appeal any sanction or moderation decision within 6 months of the date we notify it to you, by writing to legal@zokuathletics.com and explaining your reasons. It will always be reviewed by a person other than the one who took it. Appealing does not prevent you from going to the courts or using the other dispute resolution means the law grants you.

We may update these Rules to reflect new features, legal requirements or operational learnings. Substantial changes are communicated:

• Highlighted in-app notification when logging in for 7 days.
• Email to the registered address.
• "Last updated" date at the top of this document.

These Rules form part of the Terms of Use, so substantial changes follow the same regime: we will notify you at least thirty (30) days in advance and, if you do not accept them, you may cancel your subscription or delete your account before they take effect, at no cost.

• Platform owner: Zoku Athletics. Full details in the Legal Notice.
• Applicable law and courts: those of Spain, as set out in the Terms of Use, without prejudice to the mandatory rules of the consumer user's country of residence and their right to sue in the courts of their domicile.
• Legal contact and notices of illegal content: legal@zokuathletics.com. Support: soporte@zokuathletics.com.