The documents
- Terms of Use
The conditions for accessing and using the website and the app: account, plans and payments, withdrawal and cancellation.
Version 12 · October 22, 2026
- Privacy Policy
What data we process, why, for how long, who we share it with and how to exercise your rights.
Version 15 · October 24, 2026
- Cookie Policy
Which cookies and similar technologies we use and how to accept, reject or change them.
Version 6 · November 3, 2026
- Community Rules
How to get along in Zoku: what you may post, what you may not and what happens if the rules are broken.
Version 7 · October 13, 2026
- Legal Notice
Who the service owner is and how to contact them (LSSI-CE).
Version 8 · October 11, 2026
- Delete your account
How to delete your account from the app or the website, which data is deleted and which is kept.
Version 4 · October 24, 2026
The essentials
- Adults only (18+). Your age is declared when you sign up. Details in the Terms of Use.
- Your data and your rights. You can ask for access, rectification, erasure, objection, restriction and portability by writing to privacidad@zokuathletics.com, and complain to the Spanish Data Protection Agency (www.aepd.es). All of it is in the Privacy Policy.
- Health data, only if you want to. It is optional: each use asks for your explicit, separate consent, and you can withdraw it at any time from the app settings.
- Artificial intelligence, optional. It is off by default. If you turn it on, the training data needed is sent to an external AI provider only with your explicit consent. More in the Privacy Policy.
- Cookies. Non-essential ones (measurement) are only switched on if you accept them, and you can change your choice under “Cookie preferences” in the footer of any page. See the Cookie Policy.
- Payments and cancellation. Payments are processed by Stripe. The Terms explain your 14-day right of withdrawal and how to cancel; you can delete your account from the app or the website (Delete your account).
- Emergencies. Zoku does not call 112 and does not replace the emergency services. In an emergency, call 112 yourself.
- Community. The Community Rules say what you may post and what follows if they are broken.
Who to write to
- Privacy and rights over your data: privacidad@zokuathletics.com
- Legal matters: legal@zokuathletics.com
- Help with your account or the app: soporte@zokuathletics.com
Who the owner is
The owner’s identification details are in the Legal Notice.