Platform Rules.

"Zoku" means tribe in Japanese. The Platform exists so the sports tribe -athletes, boxes, coaches, organizers and fans- train better, compete with honesty and take care of one another. By using Zoku you accept these Rules in addition to the Legal Notice, the Privacy Policy and the Terms of Use. The tribe works because every member looks out for the others.

1. One person, one account. Each account corresponds to a real natural person. Duplicate, shared or "ghost" accounts to inflate rankings, kudos or followers are not allowed.
2. Minimum age 14. At 14 or 15, express consent and active supervision from the holder of parental authority or guardianship are required. Under 14, registration is not allowed.
3. Real identity. Your first name, last name and profile photo must represent you. Impersonating other athletes, coaches, boxes, brands or public figures is not allowed.
4. Unique handle. Your @username cannot contain insults, sexual content, political or religious references, or unauthorized commercial references.
5. Credentials. You are responsible for protecting your password, your session and the devices where you log in. Do not share your account with third parties, not even your coach.

Applies to feed posts, session photos, comments, kudos, routine names, PR descriptions, support messages and any text or media uploaded. It also covers club names, descriptions, internal feeds and challenges; a club's OWNER and ADMINs share responsibility for moderating their space.

What we don't tolerate

• Harassment, hate or threats against any person or group on the basis of gender, identity, orientation, origin, religion, disability or physical appearance.
• Spam and unauthorized promotions: advertising for external services, mass follower acquisition, affiliate links, pyramid schemes, and the sale of unapproved supplements.
• Explicit sexual content, non-functional nudity, or any sexualized content involving minors.
• Apology or promotion of doping, doping substances, illegal drugs, self-harm, eating disorders or dangerous non-sporting behavior.
• Medical information without context. Zoku is not a diagnostic tool. Do not post content as personalized medical advice unless you are a licensed healthcare professional and declare it.
• Personal data of third parties (phone, address, real-time location, identifiable images) without their consent.

What we expect

• Respect in comments, even in sporting disagreement.
• Criticism of performance, yes; criticism of the person, no.
• If you doubt whether something crosses the line, don't post it. If you see something published, report it.

1. Honest records. Every session, PR, outdoor distance, repetition and recorded time must correspond to a real effort by you. Editing historical values to fake progression is not allowed.
2. Correct modality. Always mark Rx, Scaled, WOD or RIVAL_LIVE as applicable. Uploading a Scaled PR as Rx is one of the top reasons for ranking bans.
3. Video when required. For official Rival Live events and events with public rankings, we may require validation video. Refusal or a video that does not demonstrate the standard movement invalidates the record.
4. Zero doping. If you participate in an official Rival Live event sanctioned by a federation, you commit to comply with the current anti-doping rules. A final federative sanction results in immediate expulsion from Zoku.
5. GPS and SafeTrack. Manipulating GPS location, simulating routes with external apps or "completing" an outdoor distance without actually covering the terrain is not allowed.
6. Bots and scripts. Automating interactions (likes, comments, kudos, follows), scraping the feed or rankings, and any reverse engineering of the API are prohibited.
7. Multiple accounts to score. Creating secondary accounts to feed points to a primary, manipulating Solidary Reps or faking leaderboard position is grounds for cancellation.

SafeTrack can save lives. Its misuse puts them at risk and saturates our actual response capacity.

1. False alerts. Triggering SOS without a real emergency, either manually or via voice commands, is prohibited. Emergency contacts and, in some cases, emergency services receive a critical alert.
2. Real emergency contacts. The phone numbers of your SOS contacts must be valid, current and have given prior consent to receive your alerts.
3. Not a substitute for 112 / 911. SafeTrack is a notification layer to your close contacts. In a real medical emergency, always call the official services of the country where you are.
4. Tracking privacy. Only you decide when to activate SafeTrack. No one at Zoku, neither support nor administration, accesses your real-time location outside a confirmed SOS support process.

1. Legitimate contributions. Every session that contributes to a campaign must be a real session, completed by you, recorded in the app.
2. External tickets not accepted. Sessions recorded on another platform cannot be applied to a campaign without prior validation.
3. Verified beneficiaries. We only partner with beneficiaries (NGOs, foundations or initiatives) subject to prior legal and financial verification. Zoku does not accept anonymous requests.
4. No impact refund. Once a session is associated with a campaign, it cannot be withdrawn. If we detect fraud, the session is invalidated but the effective donation to the beneficiary is not reversed.

1. Sensitive data. Your HRV, sleep, RPE, weight, active injuries and biometric metrics are sensitive data. They are never published on the feed. Exception under review (2026-09-23): when you use "Adapt WOD" on a custom WOD, the location and severity of your active injuries are sent to Google Gemini to substitute exercises; until this feature has your explicit consent, avoid activating it if you do not want that data to leave Zoku. Details in the Privacy Policy.
2. Granular control. You can make your profile private, hide workouts from the Tribe feed or stop sharing location in Rival Live from Settings → Privacy.
3. Minors' data. If you are 14 or 15, your biometric metrics are not shown on public profiles, regardless of your configuration.
4. Deletion. You can request the complete deletion of your account and data from Support. We process the request within a maximum of 30 days, except for legal retention obligations (billing, final sporting sanctions).
5. Full policy. See the Privacy Policy and the Legal Notice for legal detail and the controllers of the processing.

1. Current status. Only the free plan is available through self-service. Pro and Elite may be shown as an informational catalog on the website and in the app, but checkout is not active.
2. No charges or renewal. Showing a plan or contacting support does not authorize a charge or start a subscription. There is no active trial period.
3. Future purchase. Before any first charge you will be informed of the price, billing period, cancellation, withdrawal and refund terms from Your Subscription. A store's policies do not limit your mandatory rights.
4. Payment gateway. Stripe, Google Play Billing or another provider will only be mentioned as a contractual channel once they are integrated and operational.

1. Formal tickets. Incidents are handled in the app from Settings → About and Support → Contact Support, or by email to soporte@zokuathletics.com.
2. Cordial treatment. Support agents are people. Insults, threats or sexualized language in a ticket are grounds for immediate closure and, in serious cases, for a ban.
3. Information requested. For account, subscription or SafeTrack tickets we will ask for verification data. We will never ask for your password; any message requesting it does not come from Zoku.

1. In-app clubs. Clubs are created from the app itself (requires a Pro or Elite plan) and the OWNER is responsible for them. A club's name and description must not impersonate real boxes, brands or people.
2. Organization accounts. Sustained commercial use (selling services, paid programming, brand promotion) requires requesting an organization account from support. Personal accounts cannot be used as a sustained commercial vehicle.
3. Honest sponsorship. Sponsored content must be identified as such (#colab, #ad, #sponsored, or a clear mention in the body).
4. No unfair competition. Recruiting Zoku users to migrate them to a competing platform from within the app is prohibited.

How to report

• Any post, comment or profile can be reported from its own context menu.
• Reports with evidence (screenshot, video, context) are processed with priority.

Sanctions scale

Right to appeal

Any sanction can be appealed in writing to support within 30 days. A sanction confirmed after appeal is final.

We may update these Rules to reflect new features, legal requirements or operational learnings. Substantial changes are communicated:

• Highlighted in-app notification when logging in for 7 days.
• Email to the registered address.
• "Last updated" date at the top of this document.

If you continue to use the Platform after the change takes effect, you are deemed to have accepted the new version.

• Platform owner: Zoku Athletics. Full details in the Legal Notice.
• Applicable jurisdiction: Spain (EU), except for mandatory rules of the country of residence of the consumer user.
• Legal contact: soporte@zokuathletics.com.